Privacy Policy


Effective Date: 7th February 2025

At The Keys Coach, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you enroll in our Teachable-hosted online courses (the "School"). This policy applies only to the School and does not cover our main website (https://thekeyscoach.com), which has its own separate Privacy Policy.

Who We Are

The Keys Coach operates this School through Teachable. The Keys Coach ("we," "us," or "our") is the data controller for personal information collected through this platform. If you have any questions, you can contact us at:

Email: [email protected]
Postal Address: 45 Chase Court Gardens, Enfield, England, EN2 8DJ

What Information We Collect

We may collect personal information from you in the following ways:

  • When you enroll in a course – This may include your name, email address, payment details, and billing address.
  • When you interact with our School – This includes course participation, support requests, and any feedback you provide.
  • Automatically collected data – We may collect information such as IP addresses, browser type, and interaction data when you use the platform.

How We Use Your Information

We use your personal data for the following purposes:

  • To process course enrollments and provide access to our lessons and resources.
  • To communicate with you about course updates, account-related issues, and support inquiries.
  • To improve our services by analyzing course engagement and feedback.
  • To send relevant emails, including announcements, promotional content (if you have opted in), and customer support responses.

Email Communications

We may send you emails related to course access, important updates, and marketing communications (only if you have given consent). You can opt out of marketing emails at any time by clicking the "unsubscribe" link in any email.

Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your data with trusted service providers (e.g., payment processors, analytics providers) solely to help us deliver our courses efficiently.

Third-Party Websites

Our School may contain links to third-party websites or resources. We are not responsible for their privacy policies or practices. Please review their policies before providing any personal data.

Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no system can be 100% secure, so we encourage you to use strong passwords and take precautions when sharing information online.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, and continued use of the School after updates means you accept the revised terms.

Your Rights

Depending on your location, you may have rights regarding your personal data, including access, correction, deletion, and withdrawal of consent. If you wish to exercise these rights, please contact us at [email protected].

By enrolling in our School, you acknowledge that you have read and agree to this Privacy Policy. If you do not agree, please do not use the School.